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Frequently Asked Questions
Do you confirm bookings instantly?+
Yes — thanks to our direct Bokun integration, most activities are confirmed immediately, with e-tickets sent to your email right after booking.
Can I cancel a booking for free?+
Most activities offer free cancellation up to 24 hours before the scheduled start. Check the exact policy on each activity page.
In which languages is the site available?+
The platform is fully translated into 9 languages: English, French, German, Spanish, Italian, Portuguese, Russian, Chinese and Japanese.
Are the reviews on activity pages real?+
Yes — only approved traveler reviews are displayed, with ratings coming from the activity catalog.
How do I contact support?+
Our multilingual support team is available 24/7 via the contact page.